Privacy Policy

At Ōtautahi Print Co, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party providers)
  • Order details and purchase history

We may also collect non-personal information such as browser type, device, and website usage data to improve your experience.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you regarding your order or enquiries
  • Provide tracking and delivery updates
  • Improve our website, services, and customer experience
  • Send marketing communications (only if you opt in)
Payment Security

All payments are processed through secure third-party providers. Ōtautahi Print Co does not store or have access to your full payment details.

Sharing Your Information

We only share your information with trusted third parties when necessary, including:

  • Shipping providers (e.g. NZ Post)
  • Payment gateways
  • Website and service providers (e.g. Shopify)

We do not sell, rent, or trade your personal information to third parties.

Data Protection

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no online system is completely secure, and we cannot guarantee absolute security.

Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Request deletion of your personal data (where applicable)
Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this policy or your personal information, please contact us at:
📧 otautahiprint03@gmail.com