Shipping policy

At Ōtautahi Print Co, we pride ourselves on efficient turnaround times while maintaining high-quality results.

Production Times
  • Standard print orders are completed within 48–72 hours (excluding weekends and public holidays).
  • This timeframe applies once all artwork is received in the correct format and print-ready quality.
  • Any delays in artwork approval or file quality may extend production time.
Custom Apparel Orders
  • Custom apparel orders have a production timeframe of 7–14 working days.
  • Turnaround may vary depending on order size, complexity, and stock availability.
Shipping & Delivery
  • Once your order leaves our warehouse, it will be shipped via NZ Post Track & Trace courier.
  • All parcels are sent signature required for secure delivery.
  • Delivery times may vary depending on your location within New Zealand.
Need Help?

If you have any questions about your order or timeframes, please contact us at:
📧 otautahiprint03@gmail.com